Operations management aims to understand and optimise the processes designed to

Operations management aims to understand and optimise the processes designed to

Operations management aims to understand and optimise the processes designed to create an expected product or service. Operation management contributes to improved productivity, reduced cost, improved quality, increased customer satisfaction, and overall competitiveness. Digital transformation provides many opportunities to enhance the operational performance of firms.
You will be tasked with a 2000-word essay. You need to select a company and an operation to identify a problem or opportunity by adopting a digital solution.

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Approximately 250 words